Reliability first
We monitor streams during match windows and give live viewing problems priority when support is available.
Tell us the fixture, device and error message so we can start with the right details.
A local service for match day
A Football Viewing Service Built in Eastbourne
The Falcon Terrace is a football broadcaster in Eastbourne for supporters who want a clear route to live matches at home. The service also covers highlights, replays and analysis, with fixture availability set by broadcast rights.
Check what a package includes before you subscribe. Our base is on Foyle Way.
The standards we work to
What We Hold Ourselves To
These principles shape what we publish, how we handle questions and what you can expect when a match is approaching.
Clear coverage
Broadcast rights can affect which fixtures are available. We make coverage details visible before you choose a package.
A fixture listing is the best place to check availability.Fair terms
Package prices, cancellation terms and viewing limits should be easy to find and understand.
Review the package details before subscribing.Accessible viewing
Readable pages, clear controls and captions where available help more supporters follow the action.
Ask us about an access need before match day.
Our home ground is Eastbourne
Based in Eastbourne, Watching Across the UK
We are a football streaming company in East Sussex, based on Foyle Way in Eastbourne. Local knowledge helps us answer practical questions about home broadband, screens and the devices supporters already use.
Our audience starts here and reaches across the UK. Fixture choices and viewing information should be useful to households checking a particular match, wherever they live.
Clear details matter.
Help from people
How Support Works
Choose the route that suits your question. For a problem during a live fixture, call and include the match and device details.
Contact us directly
Telephone is the practical route for a live viewing issue. Email works well for package, account and accessibility questions that need more detail.
+44 7783 294263 [email protected]We’ll explain if a question needs follow-up rather than leave you guessing.
What to expect
During a live fixture
Tell us which match you’re watching, the device and the message or issue on screen. Support can help with viewing and account checks; a fault that needs investigation may require follow-up.
For access and device questions
Share the device model and the access feature you need. The same support route handles accessibility questions, including questions about captions and controls.
Before you contact us
Check the package and fixture information first. For device setup, include your screen or streaming device and whether other services connect normally.
Know what you’re signing up for
Coverage Transparency and Fair Use
Football rights differ by competition and region. We set out the limits that affect your viewing before you choose.
Fixture availability
Some matches may be restricted by regional or competition rights. Check the published fixture details rather than assuming every game is included.
Household streams
Limits on simultaneous streams are set out with package terms. They help manage viewing capacity and keep the service within its stated use.
Personal or business use
Household subscriptions are for personal viewing. A venue or other commercial setting may need a different arrangement; contact us before making plans.
Read the terms of service and privacy information for the full detail.
Your next match starts with the details
View packages
Ready to Choose a Package?
Check fixture availability, read the terms and pick the package that fits your home viewing.
For commercial viewing enquiries, contact us before subscribing.